Tiffany Jewellery Discount UK Refund Policy Cheap Outlet Online Sale

Return & Refund Policy

To be eligible for a return, please begin the return process, within fourteen (14) days of receiving your order, with the exception of customized pieces which are FINAL SALE.

You must contact us before sending any items back. All items sent back to us must be in their original condition i.e. not worn, altered or damaged. We do not cover the shipping cost of returns or exchanges; you will be responsible for the shipping costs. Additionally, we recommend that you add tracking and insurance for your own protection, We are not responsible for any packages returned without proof of our signature acquired upon receipt. Returned merchandise must include vendor packaging and tags, and be in the same condition as when it was received. If you want to return your purchase, please contact us within fourteen (14) days of receiving it. We will provide you instructions on return shipping. The item must be returned in the exact same condition as when it was delivered. A full refund will be issued pending receipt and inspection of the returned item. Expedited shipping and handling costs are not eligible for refunds. Once we receive the returned items, it will take up to 7 days for us to inspect the items and to process the refund. Refunds will be made in the form of the original payment. Once your return is processed, a refund will be issued for the returned merchandise amount. Please allow 7-10 business days for the refund to post to your account.

If you want to initiate a return, please send us an EMAIL

Exchange / Replacement Policy

We only replace items if they are defective or damaged upon receipt. Please note that damaged items considered to be the result of wear and tear will not be accepted as faulty. Please be aware that we will issue the replacements and refunds only after your returns have been received.

What counts as wear and tear?
generally: if you have had the item for over 30 days and

· it has now broken, e.g. a chain snapping

· tarnishing

· damage caused by misuse of the product / a fault that was avoidable

· loss

ANY DAMAGE OR DEFECTS NEED TO BE REPORTED WITHIN 48 HOURS OF RECEIPT.

If you want to initiate a return, please send us an EMAIL

TERMS AND CONDITIONS OF SALE
We are an independent specialist in preloved and discontinued Tiffany & Co. jewellery, accessories and watches. Each piece sold by us has gone through our rigorous refurbishing process to ensure every item that we sell is in mint condition.

The items are polished, cleaned with ultrasound and carefully stored to give the items the brand new look. All jewellery pieces come boxed, pouched and bagged in the famous blue jewellery packaging. All of our items are described accurately and have been assessed by our expert team so what you buy is exactly as described in the item description.

We expressly point out that you are not buying directly from Tiffany & Co. and that the jewellery on offer has been restored for resale and therefore minimal traces of use are possible. In contrast, you get the exclusive shopping experience and dreamlike Tiffany jewellery at a fabulously low discount price as Tiffany & Co. does not have its own outlet stores, nor does it offer discount sales.

DISCLAIMER
Please purchase jewellery at your own discretion, as some jewellery pieces may include contents that can cause an allergic reaction based on your specific condition. We are not responsible for results in allergic reactions.

CHARGEBACKS
We are always willing to resolve all disputes amicably!
There is no reason to file chargebacks. All chargebacks will be challenged by our lawyers and prosecuted if necessary. Please be advised that all chargeback disputes will be considered fraud if you fail or refuse to return unwanted merchandise to us. As described in our return policy, refunds are only available after the merchandise has been returned. Under no circumstances you can keep the goods and claim the money back. Any costs incurred due to filed chargebacks will be at your expense. We would like to warn you that illegitimate chargeback disputes can damage the cardholder's credit rating, Therefore, we kindly offer you to always seek an amicable solution with us before exposing yourself to these risks.

☑ By placing your order you agree to our refund and exchange policy and our terms of sale! These are part of the purchase contract and can not be changed unilaterally or subsequently.

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